Сбор и фиксирование требований/процессов - это технический писатель. Анализ требований - это бизнес-аналитик. Выявление причины требования и поиск оптимального решения - это системное мышление

Аналитик бизнес-процессов - это человек, который способен:

1. Посмотреть на бизнес с точки зрения клиента
2. Оценить процессы на предмет создания ценности для клиента; определить, что является целью процесса, а что KPI
3. Принести пользу за счет оптимизации процессов

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"My wife jokes with me that she still doesn’t understand what I do.

Often the easiest explanation is to say where I work, or that I work in I.T. or that I do analysis stuff. Occasionally someone takes more of an interest and I found myself explaining more and eventually getting to what I think the core of what a business analyst is: being a catalyst for change.

It took me some years to get to that understanding. Moving into business analysis from more technical roles, it took me a while to move from having a more technical or systems-focused mindset around requirements specification and requirements management to focusing on the whole point of my job. While many employers do have a fairly clear idea of what a BA does or should do – and that is mostly centered on requirements – many employers also come to understand that the BA often comes fills a role that means a lot more than that. Thus the BA role has evolved."

© Andrew Burton, "BA Times", Oct 2018